Useful answers before you enquire.

Containerised deliveries, general break-bulk and consolidation, reefer containers, bonded and non-bonded cargo, import and export coordination, and dangerous goods. Include every requirement relevant to the load; service fit is assessed for the proposed movement.

Yes. A reefer enquiry can also involve bonded status or an import/export handover. Include the container type, cargo conditions, customs status and handling needs together.

Supply the transport classification, including UN number, proper shipping name, class or division and packing group where assigned, plus packaging, quantity and safety information. If classification is uncertain, obtain it from the supplier or a suitably qualified person. See our Dangerous goods guide and the CTU Code, chapter 10. Acceptance follows cargo-specific review.

Include the commodity, written operating conditions, controller set point, equipment details, route and handovers. Identify required power and monitoring arrangements and the contact responsible for instructions or deviations. See our Reefer containers guide and the CTU Code.

The customs procedure, responsible declarant, licensed remover role and movement and completion documents need to be clear. SARS states that bonded road carriers must be licensed removers of goods in bond. A service enquiry does not establish who holds that role; it must be confirmed for the movement.

South Africa and sub-Saharan Africa broadly, from a Cape Town base. Send exact collection and delivery locations. Service availability is subject to cargo, route and operational review.

Origin, destination, proposed transit countries if known, cargo description and status, importer/exporter or agent contacts, documentation readiness and required timing. Operator permissions and cargo controls must be checked for the actual route. C-BRTA and SARS transit guidance provide the South African starting points.

Your contact details; cargo description, quantity, packaging, dimensions and weight; collection and delivery points; ready date and delivery requirement; and any special cargo or handling conditions. State which details are still estimates or outstanding.

No. An enquiry or acknowledgement is not cargo acceptance, a binding quotation or a confirmed movement. Arrangements require written operational confirmation and any applicable service agreement.

Explain what information is available, what remains outstanding and who will provide it. The team can clarify the next questions; acceptance and confirmed arrangements depend on the requirements of the movement.

An individual movement needs exact locations, cargo and equipment information, document readiness and handover requirements. Include the delivery timing you need so it can be assessed against the proposed route.

Identify the importer or exporter, responsible declarant and clearing-agent contact in the brief. SARS sets registration/licensing and goods-declaration requirements, including exemptions under specific rules. Any customs service in your enquiry must be confirmed separately. See SARS goods declarations.

Verified gross mass is the verified mass of the packed container. For ships to which SOLAS applies, the shipper provides it in time for the vessel stowage plan; it is a condition of loading and not a guarantee of loading. See IMO guidance and confirm the relevant shipping line's cut-off.

Contact the team with the cargo enquiry or movement reference and explain what you need. Company vehicle tracking is monitored around the clock; document availability and status information are coordinated with the team.

Monday to Saturday, 08:00–17:00 SAST. Call 021 873 9008 or email info@dynamicsolvents.co.za. Urgent after-hours enquiries can be directed to WhatsApp 064 228 8544.

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