Dangerous goods.
Provide transport classification, packaging, quantity, safety data and emergency information for review against the applicable road and other modal requirements. See Department of Transport guidance and our Dangerous goods guide.
Cargo. Describe the goods accurately, including mass, dimensions, packaging and any temperature-sensitive, dangerous-goods or customs status.
Handling and equipment. Identify loading and unloading arrangements, lifting needs, load distribution, securing and site access. Suitability depends on the actual cargo and transport unit.
Documents and responsibilities. Identify the parties supplying cargo instructions, declarations, releases and completion evidence. Tell us which information is available and what is still outstanding.
Route and handovers. Share the exact locations, proposed timing and any terminal, border or site constraints that affect the movement.
The IMO/ILO/UNECE CTU Code explains the role of accurate cargo information, suitable units, load distribution and securing across the transport chain.
Make the responsibility visible.
Ask who prepares the load, who supplies each required document, who authorises collection and who receives the cargo. If a responsibility is undecided, identify it in the enquiry so it can be resolved before arrangements are confirmed.