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Illustrative warehouse dispatch scene with a coordinator and branded freight truck.

Who we help

Cargo planning for the way your business works.

Importers, exporters and supply teams bring different cargo and handover needs. Start with the requirements of your movement so the relevant service and next questions can be identified.

Planning needs to discuss.

Importers and exporters.

Connect container and cargo references, customs and release contacts, port or depot readiness and the next collection or delivery handover.

Manufacturing and industrial supply.

Provide item dimensions, weights, packaging, handling instructions and the delivery sequence needed at the receiving site.

Retail and distribution.

Describe quantities, packaging, requested consolidation, collection readiness and receiving-site access and delivery windows.

Construction and project teams.

Flag unusual item size or weight, lifting requirements, site access and unloading arrangements before equipment or timing is considered.

Temperature-sensitive supply.

Bring written cargo conditions, reefer specifications and the power and monitoring responsibilities into the brief.

Regulated cargo enquiries.

Identify customs status or dangerous-goods classification and the responsible parties and documents relevant to the movement.

Match requirements, then select a guide.

Use the six service guides to prepare the enquiry. If your cargo is both refrigerated and bonded, or a consolidated load includes dangerous goods, include all of those requirements rather than choosing only one label.

Break-bulk & consolidation

Plan around dimensions, handling and the load.

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Reefer containers

Review temperature-sensitive cargo requirements.

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Bonded & non-bonded cargo

Assess the route, status and documentation.

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Include the people who can answer the next question.

The collection contact, receiving contact, cargo owner and responsible document provider may be different people. Include the appropriate contact for cargo readiness, access, release and unloading questions so the proposed movement can be reviewed.

Before you request a quote.

01

Load details

Cargo, packaging, quantity, dimensions and weight.

02

Location details

Collection and delivery addresses, contacts and access restrictions.

03

Timing details

Cargo-ready date, required delivery timing and any fixed handover.

Bring the cargo requirements.

Use the quote checklist to gather load, location, timing and special-cargo information.

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