Importers and exporters.
Connect container and cargo references, customs and release contacts, port or depot readiness and the next collection or delivery handover.

Who we help
Importers, exporters and supply teams bring different cargo and handover needs. Start with the requirements of your movement so the relevant service and next questions can be identified.
Connect container and cargo references, customs and release contacts, port or depot readiness and the next collection or delivery handover.
Provide item dimensions, weights, packaging, handling instructions and the delivery sequence needed at the receiving site.
Describe quantities, packaging, requested consolidation, collection readiness and receiving-site access and delivery windows.
Flag unusual item size or weight, lifting requirements, site access and unloading arrangements before equipment or timing is considered.
Bring written cargo conditions, reefer specifications and the power and monitoring responsibilities into the brief.
Identify customs status or dangerous-goods classification and the responsible parties and documents relevant to the movement.
Use the six service guides to prepare the enquiry. If your cargo is both refrigerated and bonded, or a consolidated load includes dangerous goods, include all of those requirements rather than choosing only one label.
The collection contact, receiving contact, cargo owner and responsible document provider may be different people. Include the appropriate contact for cargo readiness, access, release and unloading questions so the proposed movement can be reviewed.
Cargo, packaging, quantity, dimensions and weight.
Collection and delivery addresses, contacts and access restrictions.
Cargo-ready date, required delivery timing and any fixed handover.
Use the quote checklist to gather load, location, timing and special-cargo information.